AdvisorX · Lapsed customer workflow

Lapsed Customer Campaigns

Import the monthly Shop-Ware CSV, track 11-month first-touch and 12-month retry outreach, and log outcomes — all in the browser with no server required.

Monthly import

Each upload creates additive campaign records. Existing customer profiles update from the newest CSV; all prior campaign history is preserved.

Storage: browser local only
No import yet.
Upload a CSV to see import results.

Campaign detail

Track outreach, log attempts, set outcomes, and open Shop-Ware as the source of truth.

Select a campaign record from the queue.

Analytics

Outcome breakdown, mode performance, and monthly conversion across all campaign batches.